Who we are
Our website address is: https://www.janefellowescounselling.co.uk. The business operates under the name Jane Fellowes Counselling and is registered with the Information Commissioner’s Office.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Contact forms & contact information
If you choose to contact Jane Fellowes Counselling through the contact form, by email or by phone you contact details will be retained by me for the duration of your therapy. One your therapy has ceased your contact details will be erased.
If your enquiry does not lead to you accessing therapy with me, then your contact details will be erased within one week after your last enquiry.
Cookies are text files stored on your computer, and accessible only to the websites which create them.
Most web browsers automatically accept cookies, however you may delete, or disable cookies by following the instructions at http://www.allaboutcookies.org/manage-cookies/. Please note that you may not be able to take full advantage of a website if you disable cookies.
Further information about cookies can be found on the Interactive Advertising Bureau’s website www.allaboutcookies.org.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
Any data which is collated from an enquiry will be held electronically on a password protected device (phone and/or email system on a locked laptop device) whereby your data is protected.